Payment Policy

Accepted Payment Methods

At AURION, we aim to make your shopping experience simple, secure, and convenient.

We accept the payment methods displayed at checkout. Depending on your location and device, these may include:

  • Credit & Debit Cards: Major supported credit and debit cards.
  • Digital Wallets: Supported digital wallets such as Apple Pay, Google Pay, Shop Pay, or other options where available.

The payment methods available to you will always be shown during checkout before you complete your purchase.

Payment Security

Your payment security is important to us.

Payments made through shopaurion.com are processed using secure payment infrastructure provided by Shopify and supported payment providers.

AURION does not directly store your complete credit or debit card details.

Payment information is processed through secure payment systems in accordance with the requirements of the applicable payment provider.

When Will I Be Charged?

Immediate Payment: Your selected payment method will generally be charged when you complete your order at checkout.

Order Confirmation: Once payment has been successfully processed, you will receive an order confirmation at the email address provided during checkout.

Order Confirmation

Your order confirmation may include:

  • Order number
  • Products purchased
  • Billing information
  • Shipping information
  • Total amount paid

Please review your confirmation email and contact us if you notice an error.

Currency

Prices displayed on our website may be shown in your local or selected currency depending on your location and Shopify's available currency settings.

Your bank or payment provider may apply:

  • Currency conversion fees
  • International transaction fees
  • Other payment-processing charges

Any such fees are determined by your payment provider and are not charged by AURION.

Troubleshooting Payment Issues

If your payment is declined, please try the following:

  1. Confirm that your billing address matches the information registered with your card issuer.
  2. Check that your card has not expired.
  3. Confirm that sufficient funds or credit are available.
  4. Verify that all card information was entered correctly.
  5. Contact your bank or payment provider to make sure the transaction has not been blocked for security reasons.
  6. Try another payment method displayed at checkout.

If you continue experiencing payment problems, contact us at support.aurion@gmail.com .

Failed or Declined Payments

A declined payment does not create a confirmed order.

If your bank shows a pending authorization after a failed transaction, the authorization may be temporary. Release times are determined by your bank or payment provider.

AURION cannot control how quickly a financial institution removes a pending authorization.

Payment Authorization

By submitting an order, you represent that:

  • You are authorized to use the payment method provided.
  • The payment information you provide is accurate.
  • You authorize the applicable charges associated with your order.

Orders may be cancelled or held where payment cannot be verified or where fraudulent or suspicious activity is detected.

Refunds

Approved refunds are returned to the original payment method used for the purchase.

Once a refund is processed by AURION, your bank or payment provider may require additional time to make the funds available.

Please review our Return & Refund Policy for complete refund eligibility requirements.

Payment Disputes

If you believe there is a problem with a charge from AURION, please contact us first at support.aurion@gmail.com .

We will make reasonable efforts to investigate and resolve legitimate billing concerns.

Contact Us

For questions regarding billing or payments, please contact our support team:

  • Email: support.aurion@gmail.com
  • Response Time: We typically respond within 12 business hours.
  • Business Address: 30 North Gould Street, Ste R, Sheridan, WY 82801, United States
  • Website: shopaurion.com